A private transfer to or from Port of Miami and Westgate rides in a chauffeured black SUV or private van at a flat rate from $250 per vehicle, booked ahead with a bilingual driver. The fare already covers tolls, SunPass, and fuel, and your driver meets your group curbside as you step off the ship — no shared ride, no surge, luggage handled door to door.
The price is per vehicle, not per person, so your whole group rides for one flat figure locked in when you book.
The simplest way to reach Westgate is a private door-to-door transfer matched to your group size. Pick the black SUV if there are five or fewer of you, the Mercedes-Benz Sprinter van for six to nine, or the larger van for ten to fourteen. Booking takes a single message on WhatsApp at least 24 hours before your cruise, and we confirm the exact vehicle and pickup time for you. On disembark day the driver is already waiting at the cruise terminal when your group walks out, with plenty of room for suitcases, carry-ons, and cruise luggage. There is no line to join and no schedule to chase — the ride leaves when you are ready and heads straight to your Westgate drop-off. It is point-to-point ground transport with one stop: the terminal curb to the resort entrance, planned around your ship’s timing.
A private vehicle is reserved for your group alone, so nobody else shares the car and there is no pooled route with extra stops. The rate is flat and locked at booking — it never moves for demand or traffic, so the figure you agree to is the figure you pay. Your bilingual driver speaks English plus Spanish or Portuguese, which smooths the first steps of a trip after a long sailing. You reach us and the driver directly on WhatsApp rather than through an app queue, and the whole setup is built for cruise passengers: a curbside meet at the terminal, help with heavy bags, and a ride that waits for you rather than the other way around. For families on a tight disembark schedule, that reserved, named, prearranged ride removes the guesswork from getting off the ship and onto the road.
Drive time to Westgate depends mostly on when your ship clears and how many other vessels dock the same morning. When only a ship or two disembark, roads around the port move freely and the run is quick. When three or more unload together, traffic leaving the terminal district thickens and the same trip stretches longer. Time of day matters too — an early off-peak departure clears the port faster than a mid-morning rush when thousands of passengers pour out at once. Your driver plans the route around these patterns and around your ship’s actual disembark timing rather than a fixed clock, choosing the smoothest path available that day. Because the ride is private and door-to-door, there are no detours to collect other passengers, so the trip is as direct as the roads allow. We keep the pickup flexible so a late clearance never leaves you stranded.
Westgate is a resort destination in its own right, so arriving usually means pulling up to a self-contained property built around accommodations, dining, and family recreation. The setting leans toward a relaxed, vacation-oriented atmosphere where much of what you need sits on the grounds themselves. You can plan your stay, browse room options, and check resort amenities on the official Westgate Resorts website. Our job ends at the entrance: we hand you and your luggage off right at the door so you can check in without hauling bags across a parking lot.
Westgate itself is the accommodation — the resort is the destination, so most guests are staying on the property we drop you at. If your plans call for a base elsewhere first, we drop off across the wider Miami and South Florida area by arrangement, so you can point us to whichever neighborhood or district your itinerary needs rather than a fixed list.
Westgate resorts are built around on-site recreation, so days often revolve around pools, dining, and family entertainment without leaving the grounds. Beyond the property, the surrounding area offers the kind of shopping, restaurants, and local sights a resort district typically draws. Because we are a ground-transfer service, we bring you to the door and leave the exploring to you.
The rate covers the full ride plus the running costs most services bill on top. Tolls, SunPass charges, and fuel are all built in, so the number you book is the number you pay at the door.
Inside the vehicle you get a bilingual driver, onboard WiFi through a mobile hotspot, and help loading and unloading your cruise luggage. The first child seat is free for a child under five; each additional child seat carries a small fee we confirm when you book, so let us know your seat needs in advance. Small pets ride along too, with advance notice on WhatsApp and carried in a pet carrier. Courtesy waiting is part of the deal: 30 minutes at the cruise terminal from your agreed pickup time, and 15 minutes for a hotel pickup.
Food and drinks, driver gratuity, and any parking costs sit outside the rate — a tip is optional but always appreciated. Unscheduled stops are not included either, though a short stop arranged in advance can usually be accommodated for a small fee. After the courtesy waiting window, extra waiting is billed in 30-minute blocks.
Three private vehicle tiers cover every cruise party, and every one of them is reserved for your group alone.
Payment runs through Venmo, Zelle, or a secure payment link sent via WhatsApp or the website; full cash payment at pickup is not accepted. Card and link payments carry a 4% bank fee.
Reverse-direction pickups from farther areas such as Broward, Palm Beach, and beyond require full payment in advance rather than the split above.
Each passenger travels with one checked bag plus one carry-on, and there is room for cruise luggage in every vehicle we send. Groups that size up to a van gain even more cargo space, so a full family with a stack of suitcases fits comfortably. If you are carrying extra or oversized bags beyond the standard allowance, message us on WhatsApp before the trip — we will confirm the space or size you up to a larger van so nothing gets left on the curb. The driver handles the loading and unloading at both ends, lifting bags into the vehicle at the terminal and out again at your Westgate door. Tell us your bag count when you book and we match the right vehicle to it from the start, which keeps disembark day moving smoothly instead of playing luggage-and-trunk math at the curb.
Daytime hours run 7 AM to 9 PM with no added charge. A pickup that falls outside that window carries a small surcharge that keeps a driver available around the clock.
Cruise passengers ask the same practical questions before booking — here are the direct answers, with the real details on this page rather than a form to fill out later.
Your driver monitors the ship’s arrival and disembark timing in real time, so a late dock is not your problem to solve. The pickup is simply re-timed at no extra cost to match when you actually clear the terminal. You do not re-book or pay a change fee — the ride waits for your ship.
The driver meets your group curbside, right outside the terminal exit, as you walk out with your bags. Request a name sign in advance on WhatsApp and the driver holds it up so you spot the ride immediately. From there the driver helps load your cruise luggage and you head straight to Westgate.
Yes — disembark-day pickups from PortMiami are exactly what this service is built for. Book at least 24 hours ahead, share your ship and cabin timing, and the driver is at the terminal curb when you clear it. Courtesy waiting covers 30 minutes from your agreed time, so a slow walk-off is fine.
The fare is per vehicle, not per person. Your whole group — up to the seat count of your SUV or private van — travels for the single price shown in the fare list above, and filling more seats never costs extra. A round trip is simply double the one-way, booked as one reservation.
You reach us and your driver directly on WhatsApp, not through an app queue. The day before your trip we text your driver’s name, the vehicle make, and the license plate along with pickup instructions, so you know exactly who and what to look for. Message us any time before then with questions or changes.
Refunds are straightforward: cancel with 24 or more hours notice before pickup and you get a full refund. Within 24 hours of the pickup time the booking is non-refundable. A booked pickup time can also be moved with 24-plus hours notice, subject to availability, so a shifted plan does not always mean a cancellation.
Yes — alongside PortMiami, we handle private pickups at Miami International Airport (MIA) with drop-off at Westgate. Whether you fly in before your sailing or land after it, the same private SUV or van covers the ride. Book 24 hours ahead on WhatsApp and we confirm the vehicle and meeting point for you.
A more coordinated, premium service — flat fare, named driver, cruise-terminal pickup — at a significantly lower total cost than Uber Black or Lyft Lux.
| Feature | Us | Uber | Lyft |
|---|---|---|---|
| Pricing | Flat rate locked at booking | Surges 1.5×–4× at peak | Surges 1.5×–4× at peak |
| Vehicle | Black SUV reserved for your group | Driver’s own car | Driver’s own car |
| Cruise terminal meet-and-greet | Driver waits at the terminal with your name | Curbside only after you book | Curbside only after you book |
| Ship arrival tracking | Yes — free re-timing if your ship docks late | No — you re-book if delayed | No — you re-book if delayed |
One booking, one coordinated pickup, significantly lower cost than an Uber Black or Lyft Lux surge.
Uber, Uber Black, Lyft, and Lyft Lux are trademarks of their respective owners. We are not affiliated with, sponsored by, or endorsed by them. Comparison reflects publicly available pricing as of 2026.
Send us your cruise date, ship name, group size, and direction of travel on WhatsApp, and we will confirm the vehicle, the meeting point, and your flat rate. Book at least 24 hours ahead for the smoothest disembark day; under-24-hour requests are still reviewed manually, though availability is not guaranteed. Message us to reserve your private transfer to or from Port of Miami and Westgate.
Email: [email protected] | Phone/WhatsApp: +1 (786) 682-8748Updated on
Haz tu reserva con al menos 24 horas de anticipación; para días festivos y fines de semana concurridos, asegura tu lugar con tiempo para garantizar la disponibilidad.
Sí, aceptamos reservas de todo el mundo. Gestionamos pagos internacionales y mantenemos informados a los viajeros del extranjero a través de WhatsApp y correo electrónico.
No. Requerimos reservas anticipadas. Por favor, reserva con al menos 24 horas de anticipación; la disponibilidad el mismo día no está garantizada.
Claro. Para asegurar tu reserva, solicitamos un anticipo del 50 % en reservas y lo demas puedes pagar el dia del viaje.
No. Para asegurar tu vehículo, debes enviar un depósito del 50 % a través de nuestro enlace de pago o por Zelle. El saldo restante se paga en efectivo cuando llegue el conductor.
Operamos SUVs XL para grupos pequeños, vans de 12 y 14 pasajeros, además de autobuses de tamaño completo con capacidad para 40 a 54 personas para eventos grandes.
Por supuesto: nuestro equipo cubre bodas, conferencias corporativas, eventos VIP y otras ocasiones especiales. Contáctanos para recibir un precio personalizado.
Algunos de nuestros vehículos cuentan con Wi-Fi y puertos USB. Infórmanos con anticipación si esto es esencial y reservaremos un vehículo que se ajuste a tus necesidades.
Operamos únicamente traslados privados. Tu vehículo estará dedicado exclusivamente a ti y a tus acompañantes, sin compartir asientos con otros pasajeros.
El día antes de tu viaje, te enviaremos un mensaje de texto con el nombre de tu conductor, la marca del vehículo y la placa, además de instrucciones detalladas para la recogida en la acera.
No te preocupes: te enviaremos un mensaje de texto. Si no recibimos respuesta rápidamente, el conductor esperará allí, a menos que se considere una ausencia después de cierto tiempo sin respuesta.
Rara vez ocurre, ya que ya incluimos dos horas de espera gratuitas. Si aún estás dentro después de ese tiempo, el viaje puede marcarse como “no presentado”. Puedes solicitar tiempo de espera adicional: $30 USD por cada bloque extra de 30 minutos, pagaderos en efectivo al conductor.
Por supuesto: nuestros conductores te ayudarán con tu equipaje.
La franquicia estándar es de una maleta grande más un equipaje de mano por persona. ¿Planeas viajar con artículos más voluminosos o piezas adicionales (por ejemplo, más maletas, equipo musical, ayudas de movilidad o cochecitos)? Contáctanos con anticipación para poder acomodarte; puede haber un cargo adicional.
Sí—se permiten mascotas pequeñas, pero deben permanecer en un transportín seguro. Por favor, avísanos con anticipación.
Incluimos un asiento infantil gratuito para niños menores de cinco años. Si necesitas un asiento adicional, solicítalo con anticipación; cuesta $15 USD.
No se permite comer durante el viaje. El único consumo permitido es agua en botellas selladas.
Claro. Proporciona un aviso con al menos 24 horas de anticipación y, siempre que haya disponibilidad, ajustaremos la hora de tu recogida.
Lo que ves es lo que pagas—sin cargos ocultos. La propina para el conductor es opcional y siempre se agradece.
Vuelos nacionales: el conductor espera hasta 60 minutos después de la llegada.
Vuelos internacionales: 120 minutos de espera de cortesía.
Recogidas en hoteles: período de gracia de 15 minutos.
Recogidas en el puerto: el conductor espera hasta 60 minutos después de la hora acordada.
En la mayoría de los casos no hay problema, ya que incluimos un tiempo de espera de cortesía según el tipo de servicio. Para vuelos nacionales, el conductor espera hasta 60 minutos después de la llegada. Para vuelos internacionales, incluimos hasta 120 minutos de espera. En recogidas en hoteles, contamos con un período de gracia de 15 minutos, y en recogidas en el puerto, el conductor espera hasta 60 minutos después de la hora acordada.
Si el pasajero aún no está listo después de ese tiempo, el servicio puede marcarse como no-show. Si necesitas más tiempo, puedes solicitar espera adicional por $30 USD por cada bloque extra de 30 minutos, pagados en efectivo al conductor.
Las cancelaciones realizadas con más de 24 horas de anticipación a la hora programada del servicio serán elegibles para un reembolso completo de la totalidad del importe abonado. Lamentablemente, aquellas cancelaciones o modificaciones solicitadas con menos de 24 horas de antelación no serán objeto de reembolso ni devolución alguna.
Veníamos cansados después de una semana en el barco. Llegamos antes de lo que esperábamos. La reserva por WhatsApp tomó cinco minutos. Nos sacaron un peso de encima. Con 3 carry-ons y 2 maletas grandes.
Contratamos el traslado para toda la familia. Todo el proceso fue más fácil de lo que pensé. El auto olía a limpio y se notaba cuidado. Quedamos muy conformes.
The druver was careful and steady the whole way. Kept a calm, safe speed the whole trip. Five stars, earned.
El conductor manejó con mucho cuidado todo el camino. Pagamos la mitad de seña y el resto al llegar.
a busca foi bem na saída do terminal de cruzeiros. atendimento simpático e profissional.